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QMI Solutions : GMG Case StudyLean and layout learning’s save GMG $2.5M When new owners took the reins of GMG in 2005, a core strategy was to educate senior managers, and the staff, in Lean Manufacturing and now it’s paying off. In three years, GMG increased monthly turnover almost five-fold and saved $ 3.7 million in unnecessary capital investment and operational costs. Global Manufacturing Group (GMG), based in Maryborough, is one of Australia’s premier metal supply, fabrication and production companies. It outputs thousands of metal components to individual customer specifications every day. With a diverse customer base, passenger trains and mineral handling componentry each account for about 30% of GMG’s market, with a further 20% destined for power and infrastructure, and articulated vehicles.
What sets GMG apart from its competitors is their digitally-integrated manufacturing capability, allowing for complex component manufacturing without face-to-face customer contact. “Ninety percent of our work comes to us through electronic media,” says Dowling. “A good example is that someone from New Caledonia can email a quote request, attaching all relevant documentation, through our website. Then we reply via email with a quote, specifications and drawings attached. Once the job is won we reconfigure the electronic drawings into manufactured products.” GMG’s in-house iTMS software program provides back-end support. It is capable of recalling the electronic drawing of a product ordered eight years ago and automatically re-quoting it based on up-to-the-minute component and raw material costs. The software also tracks jobs through the eight factory work centers.
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